Your own orders. 0% commission.
OwnCart gives your business its own ordering on your website and WhatsApp — delivery, pickup and storefront. Keep marketplaces for discovery; bring your regulars home on channels you own.
OwnCart is a commission-free online ordering system for businesses in India. Take delivery, pickup and storefront orders on your own website and WhatsApp, sync to POS when you have one, and bring customers back with WhatsApp retargeting. It starts free; paid plans are ₹10,000 per outlet per year.
The orders are yours. The margin should be too.
0% on your own orders
A flat yearly plan per outlet. Every rupee of the ticket stays with you, apart from gateway fees.
One catalogue, synced to POS
Two-way sync with your POS and your POS: menu, order creation, status updates and green bills, all in step.
Paid before you start packing
WhatsApp orders come with a secure pay link that expires, so the ticket prints only for paid orders.
Customers you own
Every order saves the guest's number, address and history, ready for offers and loyalty with OwnChat.
Paper list → digital catalogue, free
Take a photo of your price list or menu. AI builds your digital catalogue. Share a QR or WhatsApp link tonight. Change prices anytime.
From catalogue to paid orders in three steps
Photograph your catalogue
Upload a photo or PDF. OwnCart's AI turns it into a digital catalogue with categories, prices and variants. Fix anything it misread, then publish. Free →
Share your link & QR
Download a QR for the counter, flyer or storefront. Customers scan to browse and order. This part is free.
Switch on ordering
Connect your POS or your POS, Razorpay and WhatsApp. Turn on delivery and pickup, connect payments and WhatsApp, and add riders or delivery partners.
Everything between "Hi" and "Delivered"
Live order board
New orders beep. Move each one from accepted to ready to dispatched.
- Filter by delivery, pickup or payment
- Staff can enter phone orders at the counter
- Stuck orders flagged every hour
POS & ticket sync
Two-way sync with your POS and your POS. Works without a POS too.
- Menu sync from your POS
- Online orders created in the POS, ticket printed
- Status updates and green bills to the guest on WhatsApp
Riders and partners
Use your own riders, or hire riders on demand through Adloggs. Shadowfax and Porter too.
- Adloggs delivery quote before the order is placed
- You pay delivery, or the customer pays it at checkout
- OTP handover for pickup and delivery
Paid before you pack
UPI and cards through Razorpay on the website, and WhatsApp pay inside the chat.
- Cash on delivery only where you allow it
- Tax-inclusive menu prices
- Automatic refund if a guest cancels before cooking
A catalogue that runs itself
Variants, add-ons with limits, and categories that hide outside their hours.
- Min/max add-on rules
- Featured section you retag daily
- Price change across a category in one step
Pre-booking slots
Take festival and weekend orders in advance, with a limit on each time slot.
- 15-minute slots, e.g. max 8 orders each
- Only the SKUs you choose for that slot
- Minimum notice, such as 4 hours
Offers and loyalty
Run your own promotions instead of paying for aggregator ones.
- LUNCH10 from 12 to 3, switched off automatically
- Unique codes for each influencer
- OwnRewards points at checkout
Dashboard
See how many orders came direct, and from whom.
- Orders, revenue and average bill
- New vs returning guests
- Bestsellers and coupon results
Multi-outlet
Run every branch from one login, with each outlet set up separately.
- Hours, menu availability and POS per outlet
- Order IDs like CHN- and TRY-
- Staff roles: counter, manager, owner
Bring every guest back, on WhatsApp
OwnCart connects to OwnChat, our WhatsApp marketing engine, so the same customer list that orders from you can be reminded, rewarded and won back automatically.
Abandoned cart recovery
Left at the address or delivery-fee step? A WhatsApp reminder with the order summary and a pay link goes out, for example 4 hours later.
30-day win-back
No order in 30 days moves a guest to "at risk" and sends a personal offer with a Buy Again link. No staff needed.
Built on POS bills
Target by total spend (e.g. ₹5,000+), last visit or order frequency, straight from your POS bill data.
Click-to-WhatsApp ads
Instagram and Facebook ads open a WhatsApp chat with your catalogue, and every order is traced back to the ad.
Green bills & order status
Send the bill, order confirmation, "out for delivery" and feedback requests on WhatsApp instead of paper and SMS.
Revenue per campaign
See which broadcast, workflow or ad brought each order, and how many payment links were actually paid.
See OwnCart live
A real walkthrough: WhatsApp order → payment → live board → status updates.
Every channel, one order board
Every channel lands on the same board, with the same menu and the same prices.
Your website
A branded storefront on your own domain. Guests can add it to their home screen like an app.
WhatsApp "Hi"
The guest says Hi and gets a secure menu link that opens inside WhatsApp. They pay in the chat.
Counter QR
One QR per table. Scan, order, pay, and the food comes to T7.
Flyer & counter QR
A delivery QR for flyers and a pickup QR at the counter. Each opens the right order type.
Link from your bio and posts to your menu, so followers order from you directly.
Plugs into the tools you already use
Two-way sync: menu, orders, status, green bills
Two-way sync: menu, orders, status, green bills
UPI, cards and refunds
Hire riders on demand, quote before order
Delivery partner for overflow
Delivery partner for overflow
WhatsApp marketing on your POS bill data
Loyalty points applied at checkoutStart with a free digital catalogue. Pay per outlet when you take orders.
Free
- AI menu from a photo or PDF
- QR catalogue for counter & flyers
- Starter storefront website
- Photos, categories, variants
Business
About ₹833 a month. 0% commission on every order.
- Delivery, pickup and storefront ordering with payments
- WhatsApp ordering with in-chat pay
- POS sync when connected
- Own riders plus Adloggs, Shadowfax, Porter
- Custom domain, pre-booking, offers, dashboard
- Multi-outlet with staff roles
WhatsApp message charges from Meta are billed separately at cost. Payment gateway fees apply.
What does commission cost you each year?
Enter the orders you could move from aggregators to your own ordering. The example numbers are placeholders; change them to yours.
- Commission avoided
- ₹0
- Gateway fees
- ₹0
- WhatsApp messages (₹0.14 each)
- ₹0
- OwnCart plan
- ₹0
Estimate only. Meta charges ₹0.14 per WhatsApp message from 1 Oct 2026; marketing broadcasts are priced separately.
From a Chennai businesses on OwnCart
We take orders directly on WhatsApp. We've completely eliminated commission charges charged by Swiggy and Zomato.Gayathri, Co-Founder, a Chennai retailer · Anna Nagar & Velachery, Chennai
Questions business owners ask
Does OwnCart take a commission on orders?
No. OwnCart charges 0% commission on orders. You pay a flat ₹10,000 per outlet per year for the Business plan. Payment gateway fees (for example Razorpay) and Meta's WhatsApp message charges are billed separately.
Does OwnCart work with your POS?
Yes. OwnCart has two-way sync with both your POS and your POS: menu sync, order creation in the POS (the ticket prints as usual), order status updates and green bills sent to the guest on WhatsApp. You can also run OwnCart without a POS. See OwnCart × your POS and OwnCart × your POS.
How do customers order on WhatsApp?
The customer says Hi on your WhatsApp number and receives a secure OwnCart link that opens inside WhatsApp. They pick dishes, choose delivery, pickup or in-store, pay by UPI or card, and the order lands on your live order board. See WhatsApp ordering.
What is included in the free plan?
Upload a photo or PDF of your menu and OwnCart's AI builds your digital menu. You get a QR code for each table and a starter website, so guests can see your menu the same day. Upgrade to the Business plan to take paid orders.
Can OwnCart remind customers who left without ordering?
Yes. When a cart is abandoned, OwnCart sends the event to OwnChat, which sends a WhatsApp reminder with the order summary and a payment link, for example 4 hours later. Customers inactive for 30 days get an automatic win-back message with an offer. See WhatsApp marketing and retargeting.
Should I stop using Swiggy and Zomato?
No need. Keep aggregators for new customers who discover you there. Use OwnCart for your regulars, table orders and WhatsApp orders, where paying 25–30% commission makes no sense. See commission-free ordering.
Do my customers need to download an app?
No. Your ordering site works in any mobile browser and inside WhatsApp. Regulars can add it to their home screen as an app (PWA) without the Play Store.
Related pages
Put your catalogue online tonight.
Start free with a photo of your menu, or book a 15-minute demo and we'll set it up with you.
- 0% commission on every order
- Free digital menu to start
- Set up in Tamil or English